Greetings from mytourtoindia
The customer is the most imporatnt person in any Industry as every other thin except the customer is expence.If the customer is not there in any indusrty then whole of the industry becomes redundant.So the customer is the most important person in any Industry so keeping the customer delighted is everybody;s job so that we get the repeat business.It has been rightly said that if One satisfies customer leaves the organization then he goes and tell the five people and it becomes word of mouth and If you have one dissatisfied cxustomer then he tells to more than Ten people. By this one can judge the importance of good customer-care ! In Indian culture and civilization the Guest is God ! and we beleive in the concept of Vasudhaiva Kutumbakam.
All the best to Commonwealth Games OC for their endeavours.